At iGenics, customer satisfaction is our top priority. We stand behind the quality of our product and want you to feel confident in your purchase. If for any reason you are not completely satisfied with your iGenics order, we offer a hassle-free refund policy to ensure a risk-free experience.
Customers are eligible for a full refund if they request a return within [insert timeframe, e.g., 30 or 60 days] of the purchase date. To initiate a refund, the product must be returned in its original packaging, even if partially used. Refund requests should be submitted to our customer support team at [Insert Email Address] or by calling .
Once the returned product is received and inspected, we will process your refund to the original payment method. Refunds typically take [insert timeframe, e.g., 5-10 business days] to reflect in your account, depending on your bank or payment provider. Please note that shipping and handling fees are non-refundable, and customers may be responsible for return shipping costs unless the return is due to a product defect or shipping error.